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Hotel Guest Services Agent

Company: Beachfront Comfort Inn & Suites
Location: Galveston
Posted on: November 25, 2022

Job Description:

Our company is looking to fill the role of guest services agent. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for guest services agent

--- To perform check in, check out duties and receive payments for guests

--- Maintain Department standards

--- Process check-in/check-out of guests, collect money, process any guest credits and/or charges

--- Responsible for key control and change bank accountability

--- Perform clerical duties such as typing and computer data input processing as necessary

--- To properly use the supplies, equipment and to ask for requisitions accordingly

--- To call the duty manager, FOM for advice in serious cases or if an approval is required

--- To use appropriate materials, equipment and supplies for the smooth run of the Front Office operations and to ask for requisitions accordingly

--- To ensure that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time

--- To properly follow all CID and local government requirements concerning hotel guests and files Qualifications for guest services agent

--- Must be able to type accurately (at least 35 words per minute)

--- At least two years' experience in a service industry with direct contact with the public, preferably in the hospitality industry

--- Must be able to work a full shift standing

--- Must have a flexible schedule including availability on weekends and holidays

--- High school diploma or equivalent experience/training Ability to accomplish necessary tasks on a computer

Job Types: Full-time, Part-time

Pay: $8.64 - $11.44 per hour

Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Weekend availability

Ability to commute/relocate:
* Galveston, TX 77551: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Beachfront Comfort Inn & Suites, Galveston , Hotel Guest Services Agent, Sales , Galveston, Texas

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