On-Site Applications Engineer
Location: Port Arthur
Posted on: July 23, 2019
Flowserve is the recognized world leader in supplying pumps,
valves, seals, automation, and services to the power, oil, gas,
chemical, and other industries. With more than 18,000 employees in
more than 55 countries, we combine our global reach with a local
The Application Engineer sees it alldesign, manufacture,
installation and operation of our pumps and seals at our customers
sites in the oil and chemical industries. In this challenging
position the Application Engineer (AE) provides real-time technical
support to our customers, and provides recommendations for repairs,
upgrades, and replacement equipment. The AE is actively engaged in
troubleshooting problems and implementing solutions on-site at
nearby customer facilities (Port Arthur) and at our repair
Duties include, but not limited to:
-- Communicate the needs of customers to Flowserve, and be the
customers primary source of information regarding design,
application, installation, operation, and maintenance of our
centrifugal and liquid ring vacuum pumps, and mechanical seals.
-- Act as liaison between customers and Flowserves sales engineers,
reliability engineers, customer service, and manufacturing.
-- Troubleshoot technical problems at our customer sites and
in-house at our Flowserve Quick Response Repair Center.
-- Complete projects requiring both hands-on and mathematical
approaches such as failure analysis reports, product performance
reports, and engineering analyses.
-- Evaluate reports and data to support recommendations for
improvement, replacement, or repair of equipment.
-- Present clear verbal and written technical explanations to
customers, tailoring the content and style to the audience.
-- Implement and administer the mechanical seal standardization and
customer specification process.
-- Help organize and ensure monthly Bad Actor meetings to maintain
visibility on equipment performance.
-- Provide technical guidance about successful installation and
operation of our products, ensuring that standardized installation
procedures are followed.
-- Maintain data regarding customer equipment and parts
inventories, responding with appropriate actions regarding
inventory reduction and consolidation.
-- Maintain data in engineering systems; process engineering change
notices; submit corrective action reports; and maintain current,
accurate, organized files.
-- Help conduct technical training as needed for our customers.
-- BS Mechanical Engineering or equivalent technical degree.
-- All levels of experience will be considered, including new grads
-- Must have a strong customer focus and project a positive
-- Must be a team player, able to problem-solve and work
constructively with customers and co-workers.
-- Excellent verbal and written communication skills.
-- Computer literate and savvy.
-- Must be a well-organized self-starter who can accomplish goals
and objectives in a timely manner and without close
-- Local travel using personal vehicle, and some overnight travel
-- Some physical activity required (e.g., light lifting, walking
large customer sites, and ascending/descending ladders and
staircases in multi-story facilities).
-- Knowledge of the design, materials, and operational requirements
of mechanical seals and rotating equipment, especially centrifugal
and liquid ring vacuum pumps, a positive.
-- In-plant operations experience highly desired.
Job Posting/Business Card Title: On-Site Applications Engineer
Primary Posting Location: Port Arthur, Texas US
Percentage of Approximate Travel Required: 15%
Job Posting Category: Other
Employment Type: Full time
Country: United States
Auto req ID: 46391BR
Flowserve is an equal opportunity employer and makes employment
decisions without regard to race, gender, disability or protected
veteran status. Click here to learn more. Flowserve will also not
discriminate against an applicant or employee for inquiring about,
discussing or disclosing their pay or, in certain circumstances,
the pay of their co-workers Click here to learn more.
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Keywords: Flowserve, Galveston , On-Site Applications Engineer, Professions , Port Arthur, Texas
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