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ASSOCIATE CONSULTANT

Company: HCL Tech
Location: Galveston
Posted on: September 21, 2022

Job Description:

Job Description (Posting)Strong profile with experience in Java Spring boot (8-10 years of experience) who can perform as lead developer Around 8-10 years of experience in IT Industry with hands-on experience on Java EE technologies. Ability to write complex programs, analyze code changes and make suggestions to improve code complexity for maintainability and scalability. Experience with Spring and Spring Boot framework API development RESTful web services, and Swagger Languages Java 8, XML, JSON, SQL Tools/IDE Eclipse, Spring Tool Suite, SoapUI/Postman Agile tools: Rally or knowledge of similar tools like JIRA. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.QualificationB-TechSkill (Primary)Technical Skills-Programming/Scripting Languages-Java

Keywords: HCL Tech, Galveston , ASSOCIATE CONSULTANT, Professions , Galveston, Texas

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