IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)
Company: The City of Houston
Location: Houston
Posted on: April 25, 2024
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Job Description:
IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA
SERVICES)
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(https://www.governmentjobs.com/careers/houston/jobs/newprint/4440998)
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IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA
SERVICES)
Salary
$66,482.00 - $82,400.00 Annually
Location
611 Walker Street
Job Type
Full Time
Job Number
33730
Department
Houston Information Technology Services
Division
HITS - ENTERPRISE INFRASTRUCTURE SERVICES (EIS)
Opening Date
03/22/2024
Closing Date
4/22/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE
NETWORK & DATA SERVICES)
Posting Number: 33703
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to
Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Responsible assisting with the design, implementation, and
operation of the City of Houston's network infrastructure.
Responsible for installation, operation, testing, maintenance of
routers, layer 2/3 switches, 802.11, and other network
infrastructure equipment as assigned. Requires technical knowledge
in performing analysis of software, hardware, and transmission
facilities using various diagnostic tools in support of efficient
network operations. Participate in a weekly 24/7 on call rotation
to troubleshoot, repair, and restore network connectivity to
customers as needed. IT Professional - Infrastructure will be
required to perform medium networking skills with minimal
supervision and in accordance with published standards. Relies on
extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks. Leads and directs the work of others.
A wide degree of creativity and latitude is expected.
RESPONSIBILITIES
Serves as a primary technical professional by overseeing a variety
of analytical and technical assignments that are moderate to
complex within the Houston Metropolitan area, with responsibilities
of maintaining routers, switches, data centers networking, wireless
infrastructure along with other network infrastructure equipment.
Responsible for assigned network technology and infrastructure
systems, which includes planning, managing, implementing,
installing, and documenting network infrastructure projects and
upgrades. Provides onsite or remote access diagnoses and resolution
to network hardware and software problems by responding to
customers and service desk work requests. Participates in a weekly
24/7 on call rotation to troubleshoot, repair, and restore network
connectivity to customers as needed, including Houston Health
departments. The IT Professional will be required to perform
moderate to complex networking skills with minimal supervision and
in accordance with published standards. Provide network assistance
to Project Managers when assigned to a project.
Candidate must successfully pass a CJIS background investigation
with the Houston Police Department within 6 months of hire.
WORKING CONDITIONS
This position is physically comfortable; the individual has
discretion about walking, standing, etc. There are no major sources
of discomfort in a normal office environment. The position
routinely requires lifting of moderately heavy items, such as
computers, printers, or records boxes (up to 40 pounds) and/or
stooping, bending, very long periods of walking on rough surfaces
on a routine basis and extensive use of a video display terminal.
There may be sources of discomfort, i.e., outdoor installations,
hot/cold temperature, and humid/wet conditions. Hands-on
environment. May have on-call responsibilities and rotating
shifts.
MINIMUM REQUIREMENTS
EDUCATION
Requires a bachelor's degree in Computer Science, Management, and
Information Systems (MIS) or a closely related field.
EXPERIENCE
The applicant must have at least five (5) years of technology
experience supporting IT infrastructure including networks,
security, and hardware. Advanced certifications and applicable work
experience beyond five (5) years may be substituted for up to two
(2) years of the education requirement.
System-specific technical certifications may be considered for
substitution for 1 year of experience.
LICENSE
A valid Texas Driver License and compliance with the City of
Houston's policy on driving (AP 2-2).
Must be able to pass a criminal background check, obtain and
maintain federally mandated security clearances where required.
PREFERENCES
Preference shall be given to eligible veteran applicants provided
such persons possess the qualifications necessary for competent
discharge of the duties involved in the position applied for, such
persons are among the most qualified candidates for the position,
and all other factors in accordance with Executive Order 1-6.
Preferences shall be given to those with the following
qualities:
Applicants that hold a Cisco Certified Network Professional or
Cisco Certified Network Associate Certification or similar Cisco
certification.
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION - Yes
If yes, this position is subject to random drug testing and if a
promotional position, candidate must pass an assignment drug
test.
SALARY INFORMATION
Factors used in determining the salary offered include the
candidate's qualifications as well as the pay rates of other
employees in this classification.
PAY GRADE: 25
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston
job and must be received by the Human Resources Department during
active posting period. Applications must be submitted online at:
www.houstontx.gov .
To view your detailed application status, please log-in to your
online profile by visiting:
http://agency.governmentjobs.com/houston/default.cfm or call (832)
393-0450.
If you need special services or accommodations, call (832)
393-0450. (TTY 7-1-1). If you need login assistance or technical
support call 855-524-5627.
Due to the high volume of applications received, the Hiring
Department will contact you directly, should you be selected to
advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are
subject to a physical examination and verification of information
provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a
diverse workforce and providing a work environment that is free
from discrimination and harassment based upon any legally protected
status or protected characteristic, including but not limited to an
individual's sex, race, color, ethnicity, national origin, age,
religion, disability, sexual orientation, genetic information,
veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including
competitively priced health coverage and a defined contribution
pension plan.
Benefits include:
--- Medical
--- Dental
--- Vision
--- Wellness
--- Life insurance
--- Long-term disability
--- Retirement pension
--- 457 deferred compensation plan
--- Employee Assistance Program
--- 10 days of vacation each year
--- 11 city holidays, plus one floating holiday
--- Flexible schedules
--- Professional development opportunities
--- Transportation/parking plan
--- Section 125 pretax deductions
--- Dependent Care Reimbursement Plan
--- Healthcare Flexible Spending Account
For plan details, visit
http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces
(United States Army, Navy, Air Force, Marine Corps, or Coast Guard)
for more than 90 consecutive days and received either an honorable
discharge or a general discharge under honorable conditions?
Yes
No
02
Which best describes your education?
High School / GED
Associate Degree
Bachelor's Degree
Master's Degree & Beyond
None of the Above
03
Which area of concentration did you obtain your degree?
Computer Science
Management and Information Systems (MIS)
Business Administration
Engineering
Technology
My degree concentration is not listed
I have no degree
04
Which of the following best describes your technology experience
supporting IT Infrastructure including networks, security, and
hardware?
Less than 3 years of experience
3 years of experience
4 years of experience
5 years of experience
6 years of experience
7 years of experience
8 years of experience
9 years of experience
10 or more years of experience
I have no experience
05
Please select all technical certifications that you have obtained
and are currently valid. (Check all that apply)
CCNP
CCNA
CCENT
None of the above
06
Please briefly describe the extent of your background as it relates
to implementing, managing, and supporting network infrastructure
components. Please write specific examples and reference your exact
role and deliverables as it relates to the effort.
07
How many years of experience do you have with Cisco ACI
architecture?
Less than 2 years of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
I have no experience with Cisco ACI architecture
08
How many years of experience do you have configuring and managing
Cisco switches?
Less than 2 years of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
I have no experience configuring and managing Cisco switches
09
How many years of experience do you have implementing Network
Address Translation (NAT) and Access Control Lists (ACLs)?
Less than 2 years of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
I have no experience implementing Network Address Translation (NAT)
and Access Control Lists (ACLs)
10
Do you have a valid Texas driver's license or the ability to obtain
one within 30 days of selection?
Yes
No
11
Please provide a list of all valid certifications you currently
hold and their validity date(s) ("See Resume" will delay review of
your application)
Required Question
Keywords: The City of Houston, Galveston , IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES), Other , Houston, Texas
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