Bilingual Patient Access Representative

Company: Shriners Hospitals For Children
Location: Galveston
Posted on: January 15, 2022

Job Description:

Shriners Children's Texas, trusted leaders in specialty pediatric healthcare, has an opportunity for a Full-Time a Bilingual Patient Access Representative.

Position Summary
The Patient Access Representative verifies the eligibility and availability of a patient's insurance status with insurance companies to ensure proper coverage and payment for services. Working with other members of the team, this role will also coordinate the patient scheduling, insurance pre-certification and authorizations. Duties include completion of pre-registration processes and providing patients with information regarding access to additional external financial resources when appropriate. This position will provide assistance with patient registration when required.

Job Requirements:
Education

High School Diploma/GED required

Experience
2 years Administrative and Customer Services required
1 year patient access experience in a pediatric hospital/clinic setting preferred
Bilingual English/Spanish required

Duties
Processes appointment requests for all types of outpatient appointments for new and established patients.
Obtains patient consents as required and documents in appropriate fields.
Completes timely and accurate verification of insurance prior to patient arrival for services, during hospitalization and after discharge to meet patient needs.
Obtains, records and scans patient insurance information into electronic scheduler. - Ensures insurance information recorded matches the insurance card.
Provides patients with financial counseling in order to optimize access to appropriate external resources.

Company Overview

Shriners Children's Texas family of providers, caregivers, professionals and all support staff is one that respects, supports, and values each other. - We are engaged in providing excellence in patient care, and a diverse and inclusive work environment that embraces multi-disciplinary education and research that has global impact. - We foster a learning environment that values evidence based practice, experience, innovation, and critical thinking. - Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

All of -our positions, including on-call position, are benefits eligible. - We offer a robust benefits package including medical, dental, vision and flexible spending account on day one of employment. Our 403(b) retirement plan has a dollar for dollar match up to 6% after one year of employment. - Employees who are 0.5 FTE or greater are also eligible for 100% company paid group life insurance, supplemental life insurance, 100% company paid short-term disability, long-term disability and a generous PTO accrual.

Keywords: Shriners Hospitals For Children, Galveston , Bilingual Patient Access Representative, Other , Galveston, Texas