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Resource Navigator (bilingual)

Company: Shriners Hospitals For Children
Location: Galveston
Posted on: January 12, 2022

Job Description:

Shriners Children's Texas , the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center, has an opportunity for a Resource Navigator to join our team. The Resource Navigator is responsible for: assists patients and families with navigating and accessing external resources, support systems and information by telephone or in person assists families to navigate internal resources by supporting the telephone triage process provides clerical support to the Care Management team, assisting the team with problem-solving and facilitating inpatient and outpatient care addresses potential or actual transportation and lodging needs participates as part of a multidisciplinary team to plan future episodes of care for patients with language barriers Job Requirements:Education High School Diploma preferred Experience Customer support experience in a pediatric medical setting preferred.-- - Must have computer proficiency with accurate typing/keyboarding skills.-- - Ability to multitask and set priorities in a busy office environment Bilingual in English/Spanish required -- - Company Overview Shriners Children's Texas is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families. All of our positions, including on-call positions, are benefits eligible.-- - We offer a robust benefits package including medical, dental, vision and flexible spending accounts on day one of employment.-- - Our 403(b) retirement plan has a dollar for dollar match up to 6% after one year of employment.-- --- - Employees who are .5 FTE or greater are also eligible for 100% company paid group life insurance, short term disability and a generous PTO accrual in addition to eligibility for long term disability and supplemental life insurance.

Keywords: Shriners Hospitals For Children, Galveston , Resource Navigator (bilingual), Other , Galveston, Texas

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