ESSENTIAL DUTIES AND TASKS:
Provides support, mentorship, development and clear expectations
to all sales Team Members and managers in each job-related
function; Supports the sales lines during the closing process to
ensure sales budgets are met. Provides leadership and positive
influence on the daily operations of all sales and marketing
training programs within the region. Directs and strategizes with
site Managers and Directors of Sales to ensure the sales operation
is accomplishing objectives and defined sales goals while adhering
to all policies and procedures. Inspect and monitor behaviors and
processes of sales teams within the region. Share in the
accountability for achieving the net sales budget for all sales
lines by directly impacting sales results during each site
Directly supports openings of all new sites in the region.
Assists with the facilitation of training curriculums for
continuous improvement of the various sales teams by evaluating
Team Members. Consistently analyzes performance and partners with
the site Managers and Directors to develop action plans for
improvement. Delivers management training curriculum and partners
with the Regional Director of Sales & Marketing Training to ensure
established processes are being executed. Assists in the
implementation and operation of sales motivation contests and
special events/meetings and assignments. Ensures conformance of all
Company and departmental standards, policies and procedures.
Ensures seamless communication between key leaders in the
region. Identifies areas of improvements from owner/guest survey
trends, secret shopper reports and site evaluations. Shares in the
responsibility for the overall appearance of sales center and sales
presentation materials. Assists all Team Members in the Sales &
Marketing Operations to ensure all questions are answered in a
professional, informative, diplomatic and correct manner.
Assists with the development of the sales budget for all sales
lines within the region. Ensures maximum sales volume at minimum
cost while executing on agreed upon staffing plans. Reviews sales
performance against approved budget objectives. Maintains and
constantly improves the Company's competitive position.
Assists in recruiting and selecting and developing the right
Team Members for the right positions. Participate in panel
interviews for all management positions and above.
Participate/assist on special projects as assigned. Performs all
other responsibilities deemed necessary by the Regional Vice
President of Sales & Marketing that are instrumental to a
successful sales operation.
This position will supervise sales lines and Sales Managers for
EDUCATION and/or EXPERIENCE:
Bachelor Degree in Sales, Marketing or Business Administration
preferred but not required. Director of Sales level experience or
above preferred but not required.
Must have five years of industry sales experience including a
proven track record of success in sales leadership, closing sales
and training. Ability to travel 50% which will be dictated by
business demands and site results.
Proven ability to develop strategic direction by analyzing
current business results and anticipated business conditions.
Superb presentation skills with experience conveying information
in a clear, focused and concise manner.
Strong and proactive decision-making ability and strong problem
High level of goal orientation and advanced knowledge of sales
Experience identifying and resolving problems arising from
employee relation issues, owners and guests, policy/procedural
Gather and summarize data for reports, find solutions to various
problems, prioritize work, and meet deadlines.
Interact and communicate with individuals at all levels of the
organization requiring excellent verbal and written communication
Maintain attention to detail and follow through.
Compelling leadership abilities.
Self-directed and independent but works as a team player.
Persuasive interpersonal skills to gain acceptance of an idea,
plan, activity, service or product from owners, guests and
Participates in proactive team efforts to achieve departmental
and Company goals.
Excellent customer service skills.
Strong work ethic, high energy level and positive attitude.
Solid administrative, organization and planning skills.
Pursuit of continuous improvement, enhance or increase personal
knowledge and skills that will assist on job performance.
Must be able to travel inclusive of airlines, car rentals and
staying in various accommodations. While performing the duties of
this job the employee must occasionally lift and/or move up to 25
pounds. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
The Regional Sales Manager position spends the majority of the
time in a climate controlled environment. Travel conditions vary
according to season. The Regional Manager must be flexible to adapt
to immediate changing situations and environments based on business
Must be flexible as needed for business operation and be
flexible as needed for business operations to include travel