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Customer Service Associate I

Company: Texas A&M University - Galveston
Location: Galveston
Posted on: May 31, 2021

Job Description:

Job TitleCustomer Service Associate IAgencyTexas A&M University at GalvestonDepartmentUniversity BookstoreProposed Minimum Salary$10.83 hourlyJob LocationGalveston, TexasJob TypeStaffJob DescriptionThis is a Full-time position with benefits at an Hourly Rate: $10.83Works under supervision, supervises daily service area activities and provides customer support to a service area.Summary: Responsible for daily mailroom operations and backup for other office personnel. Responsible for the pick-up, delivery, sorting, bulk mailings, preparation and collection of mail from USPS and sort campus departments mail for deliver on/off campus. Greet customers and assist students with mailbox combinations. process Departmental Billing Statements, maintaining all department files and records.Responsibilities: Mailing:Departmental duties: picking up, sort and delivering campus mail to the Galveston post Office, picking up sort and delivering campus mail to/from departments, including metering and bulk mail out of campus mail, following general mailroom practices.Clerical:Responsible for mailroom daily operations and backup for other office personnel including: processing deliveries, overseeing counter service, issuing mailbox combinations, processing departmental billing, maintaining departmental files and records, maintaining mailbox data base.Customer Service:Provide general information to customers including costs, mailing procedures and general campus informationCustomer Service:Greets and assists customers and processes their requests for services needed.Administration:Represents mailroom at campus activates such as New Student Conferences.OtherBack-up in the bookstore and copy center as neededOther:Performs other duties as neededEducation and Experience:-High school diploma or equivalent combination of education and experience.-Two years of related experience.Knowledge, Skills and Abilities:-Knowledge of word processing, spreadsheet, and database applications. Strong verbal and written communication skills. Strong customer service skills and detail-oriented.-Ability to multitask and work cooperatively with others.License : Valid Drivers License requiredAll positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check.Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity. Welcome to the Texas A&M University at Galveston job search. This site allows you to search open job postings from the Texas A&M Galveston campus.Texas A&M University at Galveston is a special-purpose institution of higher education for undergraduate and graduate instruction in marine and maritime studies in science, engineering and business and for research and public service related to the general field of marine resources. The institution is under the management and control of the Board of Regents of The Texas A&M University System, with degrees offered under the name and authority of Texas A&M University at College Station.Employment opportunities for Texas A&M at Galveston are updated daily and posted on this searchable website.Texas A&M at Galveston is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity. If you need assistance in applying for this job, please contact (409) 740-4532. Useful Links: Benefits Programs (RetirementCost of Living Calculator (Dependent Care Programs Employee Assistance Program (Employee Discount Program Flexible Spending Accounts (University Holidays Legal Statements (Prospective Employees Safety & Security Notices (Training & Development USERRA (Nondiscrimination Notice

Keywords: Texas A&M University - Galveston, Galveston , Customer Service Associate I, Other , Galveston, Texas

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