Phone System Migration Specialist (27688)
Company: University of Texas Medical Branch
Location: Galveston
Posted on: January 16, 2021
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Job Description:
The candidate will participate in the migration of over 10,000
phones from an NEC phone system to an Avaya Aura platform or Skype
for Business Platform. The qualified candidate will have good
communication skills, be detail oriented and organized. The
candidate must be able to type and understand how to utilize
Microsoft Office with an emphasis on Excel. GENERAL DUTIES &
RESPONSIBILITIES:* Perform basic phone discovery and document
data.* Participate in the NEC to Avaya migration.* Participate in
the NEC to Skype for Business migration.* Assist in customer
training related to the features of Avaya phones as required.*
Assist in customer training related to Skype for Business endpoint
and soft client.* Defines and updates departmental
telecommunications documentation.* Perform basic data entry tasks
into an online billing system.* Have a working knowledge of
Microsoft Office with an emphasis on Excel.* The employee is
frequently required to stand, walk, and lift objects (up to 30 lbs.
weight; up to 4 ft. height).* Performs other related duties as
assigned. * Required to work nights and weekends when
requested.This person should be familiar with the following
technologies and tasks:* Basic telephony knowledge and terms*
Microsoft Windows and general PC operations* 6 months experience
general data entry* Avaya, NEC, and Skype for Business
communication platforms* Works well in a team-oriented environment
but able to work independently as needed* Self-motivated * Highly
organized with an emphasis on detail* Telecom knowledge is a plus*
Must be able to show great customer service*HCSS is the in-house
staffing agency for UTMB, therefore there are no TRS benefits
associated with this position.*Minimum Requirements:High School
diploma, plus 2 years experience.To apply please email
dlwomack@utmb.eduUTMB HealthCare Systems (HCSS) strives to provide
equal opportunity employment without regard to race, color,
national origin, sex, age, religion, disability, sexual
orientation, gender identity or expression, genetic information or
veteran status. HCSS takes affirmative action to hire and advance
women, minorities, protected veterans and individuals with
disabilities. HCSS is the official internal float pool for clinical
and non-clinical services for UTMB and its associated facilities in
Galveston and the surrounding areas.
Keywords: University of Texas Medical Branch, Galveston , Phone System Migration Specialist (27688), Other , Galveston, Texas
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