Medical Assistant I - Galveston Behavioral Health

Company: UTMB Health
Location: Galveston
Posted on: January 4, 2026

Job Description:

Job Description Minimum Qualifications: High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required. Job Summary: To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area. Job Duties: - Assists with patient flow within assigned outpatient clinic setting. - Responds in a timely manner to call-lights. - Provides comfort measures to patient / family. - Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure. - Obtains vital signs. Appropriately documents chief complaint and reason for visit. - Uses aseptic techniques and infection control measures in the performance of duties. - Accurately collects excretory specimens, such as urine and feces. - Obtains blood samples by venipuncture. - Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult. - Measures and records intake and output as ordered. - Prepares and assists patients undergoing treatments, examinations, and procedures. - Recognizes patient care priorities, treatment plan, objectives, and potential crisis. - Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned. - Recognizes and communicates patient needs and unusual occurrences with patients / families. - The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services. - Safely and properly administers medications as assigned. - Accurately documents / communicates interventions and measurements. - Communicates relevant information to appropriate health care provider. - Under supervision, completes accurate, concise, and legible documentation on patient clinic record. - Assist with medication reconciliation as required. - Assists in the maintenance of equipment, supplies, and the environment. - Assists in maintaining a clean and safe environment. - Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability. - Cleans equipment and returns to its proper place. - Reports equipment and supplies needing replaced or repaired. - Stocks rooms, carts, cabinets, etc. as assigned / requested. - Respects and supports patient rights. o Serves as patient / family advocate. - Practices principles of patient and employee confidentiality. - Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate. - Practices positive customer peer relations. o Consistently communicates in a professional and courteous manner. - Reports and seeks assistance in dealing with guest complaints / concerns. - Establishes and maintains a positive rapport with patient / family and co-workers. - Consistently responds to customer requests / needs in an appropriate manner. - Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate. - Demonstrates acceptable productivity and practices cost containment. o Prioritizes and completes all work in an effective and efficient manner. - Demonstrates initiative, resourcefulness, and flexibility. - Effectively and efficiently uses time, equipment, and supplies. - Functions as an interdependent and supportive team member. o Provides support and assistance, as appropriate. - With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations. - Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals. - Accepts responsibility for own growth / development. - Participates in in-services and ongoing education programs. - Remains current on all in-service / education / credentials / certification requirements for position, as appropriate. - Exchanges constructive feedback with peers and others. - Conducts self-evaluation and participates in developmental goal setting. Salary Range: Actual salary commensurate with experience. Work Schedule: - Coverage and traveling between all three psychiatry clinics are required. - Schedule: Standard hours are 8:00 AM – 5:00 PM. - Flexibility: Must be flexible and willing to cover other shifts at any psychiatric clinic when short-staffed. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Keywords: UTMB Health, Galveston , Medical Assistant I - Galveston Behavioral Health, Healthcare , Galveston, Texas