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Voice Engineer (Avaya)

Company: Presidio Networked Solutions
Location: Galveston
Posted on: May 10, 2020

Job Description:

We are seeking an Voice Engineer (Avaya) to help with a large call center project. This individual will work with our customer base doing discovery and then work through the design phase with the engineering team. This individual will have a strong voice engineering background, but also excellent customer service skills and a consultative approach. This individual will support interactive voice response (IVR) solutions, vectors, VDNs, call flows and agent skills Responsibilities include the following technologies Avaya Contact Center Elite CMS One-X Agent Avaya Communication Manager, Session Manager, System Manager Avaya Aura Voice

Keywords: Presidio Networked Solutions, Galveston , Voice Engineer (Avaya), Engineering , Galveston, Texas

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