Facility Rental Coordinator

Company: Risher LifeStyle Management
Location: Fulshear
Posted on: February 17, 2026

Job Description:

Job Description Job Description Salary: Cross Creek Rental Coordinator Job Description We are seeking a detailed-oriented and customer-focused Facility Rental Coordinator to join our team. The Facilities Rental Coordinator will be responsible for managing reservations for multiple (4) rental spaces in and around an established residential community; ensuring accuracy, efficiency and having excellent customer service throughout the booking process. This is an on-site position, Monday-Friday with some evening and/or weekend availability when needed. Job Description: Reservation Management: Handle incoming reservations inquires via phone, email or in-person. Assist in selecting the appropriate rental space based on needs and preferences. The Rental Coordinator will be the main point of contact for all inquiries and on-site tours across the rental spaces. Booking Coordination: Coordinate bookings, ensure availability and scheduling rental spaces accordingly. Maintain accurate records of reservations in the booking system. Customer Service: Provide exceptional customer service throughout the reservation process. Address any questions or concerns promptly and professionally, ensuring a positive experience for clients. Payment Processing: Collect rental fees, deposits, and any additional charges as required. Process payments accurately and efficiently, following company procedures. Communication: Maintain clear and effective communication regarding reservation details, changes, or special requests. Enforce policies and procedures of rental spaces in a professional yet clear manner. Problem Resolution: Handle any issues or discrepancies related to reservations promptly and effectively. Work proactively to find solutions and ensure customer satisfaction. Documentation: Maintain organized records of reservations, contracts, payments, and other relevant documents. Ensure all paperwork is completed accurately and filed appropriately. Team Management Hire, train, and schedule rental facility attendants, as well as manage payroll for rental staff. Supervision: The Rental Coordinator will report to the Lifestyle Director and work in collaboration through consistent communication and problem-solving, inclusion on all communication, participate in weekly update meetings by providing reports, and align on all directives with approval from the Lifestyle Director. Team Environment: Work alongside the Community Management team. Attends required weekly, monthly, and bi-monthly meetings. Reports ongoing operations, services provided and presents reports. Manage relationships and correspondence with external partners/vendors. Ensures quality control and works with other key contacts to ensure that the best possible service is provided Qualifications: Valid CPR/AED Certification Required Previous experience in customer service, hospitality, or a related field preferred. Excellent communication skills, both verbal and written. Strong organizational skills with attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in computer skills, including experience with reservation systems. Flexibility to work evenings, weekends, and holidays as needed due to staffing.

Keywords: Risher LifeStyle Management, Galveston , Facility Rental Coordinator, Administration, Clerical , Fulshear, Texas