Part Time Night Auditor

Company: La Quinta Inns & Suites
Location: Galveston
Posted on: November 22, 2022

Job Description:

The auditor completes the day's accounting while still being accessible to assist clients with their needs the following day. The guest ledger, which is the compilation of accounts for all currently registered guests of the lodging establishment, is the primary concern of a hotel night auditor. The hotel night auditor verifies the accuracy of data on the guest ledger, confirms that everyone has checked out at the proper hour, and compiles all the documents required to properly complete the audit. Computerized management systems are frequently used in hotels and motels to help the auditor account for guests and transactions. A hotel night auditor is a professional in the hospitality industry who is knowledgeable about the types of cash transactions that influence the front office accounting system in a hotel. Hotel night auditors are skilled in handling inconsistencies that may surface during an audit. They have a profound understanding of hospitality operations and are finance experts.

The duties and responsibilities of a hotel night auditor include the following:

* Process bills, deals, booking fees, reimbursements, etc.
* Create and distribute checks to employees.
* Ensure that all accounts are in balance and are backed up by records.
* Check-in and out visitors at the hotel.
* Supervise room occupancy to make sure that guests don't linger beyond their reservation time frame.
* Report any strange behaviour to management or the security team.
* Keep track of your income by recording your credit card and cash receipts.
* Complete all telecommunications tasks, such as taking incoming calls.
* Respond quickly and limit call transfers in compliance with the performance standards for telecommunications.
* Receive and enter resident data into the PMS and other interfaces as required.
* Complete all cashiering tasks and maintain financial records, including submitting charges to accounts in the PMS.
* Work cooperatively with the room reservations and sales team to provide a smooth experience for all residents and customers.
* Apply specified rules and regulations to visitors to the property.
* Report any issue immediately to hotel management.
* Follow all company and departmental directives while at the hotel.
* Maintain a tidy, professional appearance that complies with hotel grooming requirements.
* Carry out any additional acceptable tasks that management requests.
* Reconcile accounting and finish all front desk agent tasks for the day.
* Balance room postings and day of closure.
* Run reports on accounts receivable.
* Give hotel reports for the following day.
* Address issues, requests, and/or complaints courteously and competently.
* Discuss and resolve issues with the appropriate department manager.
* Start an investigation and finish an incident report when the need arises.
* Inform the General Manager and/or Supervisor of all GST grievances and difficulties.
* Conduct safety and security inspections on the hotel.
* Complete all registration procedures related to arrival.
* Follow all required safety procedures in any emergency.
* Carry out any additional acceptable tasks that management requests.
* Maintain open lines of communication with visitors, coworkers, and vendors.
* Keep track of the hotel's room inventory.
* Keep a record of all previous financial transactions that occurred both during the day and at night.
* Utilize a computer to carry out simple data entry chores.
* Check for problems in databases and other systems.
* Ensure that cash drawers are balanced and carry out cash accounting tasks such as making bank deposits, counting cash, and generating cash reports.
* Establish bookings for guests who call the hotel.
* Take reservations-related payments over the phone.
* Assist guests with their requirements by offering towels, room service, and other services.
* Organize cleaning teams and other staff.
* Process credit card and cheque payments for hotel room fees as well as other services.
* Enter guests' information into the computer system once they check-in.
* Process refunds for visitors who cancel bookings.
* Check the cash drawer to make sure it agrees with the digital records after each shift.
* Utilize the management-provided tax rate information to calculate taxes for hotel charges.
* Prepare invoices for any expenses incurred by visitors while they were there.
* Attend to the wants, demands, and concerns of visitors.
* Write a summary of each night's operations and include any additional assignments for management.

*Qualifications*

* High school diploma or its equivalent.
* Previous work experience in customer service or hospitality.
* Experience with accounting processes and administrative duties.
* Computer proficiency.
* In-depth knowledge of hotel management requirements at night.
* Must have an analytical mind.
* Strong attention to detail skills.
* Good organizational skills.
* Excellent time-management skills.
* Must be Self-motivated.
* Must have a proactive work ethic.
* Outstanding customer service skills.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Night shift
* Overnight shift
* Weekend availability

Ability to commute/relocate:
* Galveston, TX 77551: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: La Quinta Inns & Suites, Galveston , Part Time Night Auditor, Accounting, Auditing , Galveston, Texas